Privacy Policy

We collect information you provide directly to us, including when you submit an enquiry form, sign up for a newsletter, request a demo, or use our products. This may include your name, email address, phone number, organisation name, and details about your enquiry. We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and referring URLs. This data is collected via cookies and similar tracking technologies.

We use the information we collect to: • Respond to your enquiries and provide customer support • Send you information about our products and services that may interest you • Process and manage your account or subscription • Improve our website and services • Comply with legal obligations • Send transactional emails and service notifications We will not sell, rent, or share your personal information with third parties for their own marketing purposes without your explicit consent.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use: • Essential cookies: Required for the website to function correctly • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics) • Marketing cookies: Used to track advertising effectiveness You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

Your personal data is stored on secure servers located in Australia and/or with reputable cloud service providers. We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and notify us immediately if you suspect any unauthorised access.

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including: • Google Analytics (website analytics) • Email marketing platforms • Customer relationship management (CRM) tools • Cloud hosting providers These providers are contractually obligated to protect your data and use it only as instructed by us.

Under the Australian Privacy Act 1988 and Australian Privacy Principles, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate or outdated information • Request deletion of your data (subject to legal retention requirements) • Opt out of marketing communications at any time • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) To exercise any of these rights, contact us at sales@infodelix.com.au.

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry and lead data is typically retained for up to 3 years. You may request deletion of your data at any time by contacting us.

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on our website or sending an email. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: Infodelix Email: sales@infodelix.com.au Address: Melbourne, Victoria, Australia